Every incident is a sign that an accident is likely to happen!
Incident management covers near-misses, accidents, personal abuse, property damage, and anything in fact that can lead to a legal claim against you. Good corporate governance requires that you protect yourself from unexpected claims by setting high standards in incident recording and subsequent risk management.
You can reduce your risk profile by using our web based incident reporting system that can also use PDA's for investigation work, leveraging their power with embedded photographs (with date and time, and if required global positioning), and video/voice recording.
You can use our web hosted system for reporting incidents and accidents - ideal when working with remote or multiple sites - from any desktop PC that's connected to the Internet. A management hierarchy system provides the focus that allows responsibility to be allocated within organisations to represent their existing management structures. Ideal for organisations such as retail chains, multi-site construction and manufacturing businesses.
Main Features:

- Incidents and accidents are reported over the Internet from any PC that's available. Usually a single click from the corporate Intranet will take you to the incident reporting screen without the necessity to enter passwords or remember user-IDs.
- An easy to use web form captures all the relevant analysis information, including the data for a RIDDOR report, should one become necessary.
- Follow - up investigations are carried out using PDA's, allowing the capture of photos, interview notes signatures and voice recordings.
- The client-specific database stores all the collected data in one place - under the "incident case record". It's possible to upload information such as witness statements, office documents, scanned images etc. into a "case management" section of the incident record that's classified into subsections such as "legal", "insurance", "personal", and so on.
- The investigation details allow users to enter other information such as recommended controls that need applying. This is then dealt with in the Action Planning part of the system. The cost of the incident can be recorded in terms of lost time, the cost of recovery after the accident, legal costs and claims, and the insurance recovery amount. Costs can be entered as contingent (estimated) and actual, to allow a clear build-up of the corporate cost of the incidents, all incidents, and any group of incidents within any part of the corporate hierarchy.
- Reports are generated from the client-specific database, and can be web based to allow drill down into any lower level of information. Information can even be passed into Excel, even if the objective of the system is to replace all those Excel spreadsheets that you currently keep!

- Incidents and accidents are reported over the Internet from any PC that's available. Usually a single click from the corporate Intranet will take you to the incident reporting screen without the necessity to enter passwords or remember user-IDs.
- An easy to use web form captures all the relevant analysis information, including the data for a RIDDOR report, should one become necessary.
- Follow - up investigations are carried out using PDA's, allowing the capture of photos, interview notes signatures and voice recordings.
- The client-specific database stores all the collected data in one place - under the "incident case record". It's possible to upload information such as witness statements, office documents, scanned images etc. into a "case management" section of the incident record that's classified into subsections such as "legal", "insurance", "personal", and so on.
- The investigation details allow users to enter other information such as recommended controls that need applying. This is then dealt with in the Action Planning part of the system. The cost of the incident can be recorded in terms of lost time, the cost of recovery after the accident, legal costs and claims, and the insurance recovery amount. Costs can be entered as contingent (estimated) and actual, to allow a clear build-up of the corporate cost of the incidents, all incidents, and any group of incidents within any part of the corporate hierarchy.
- Reports are generated from the client-specific database, and can be web based to allow drill down into any lower level of information. Information can even be passed into Excel, even if the objective of the system is to replace all those Excel spreadsheets that you currently keep!
